What will happen after I request a password?
Further instructions have will be sent to your e-mail address, it can take a few minutes before this email arrives. If you do not find the message in your email do check your spam as it can sometime end up in there. The email will contain a link that will log you in to the website. It is then recommended for you to set a new password (though you can choose to ignore this).
Please note: If you have Hotmail or Outlook as your mail provider we are having trouble delivering to your account at the moment (we are working to resolve this). In the meantime we have a solution for how to get mail to get to your inbox from us.